Cursorlynk provides SMS automation services that enable home care agencies to communicate with caregiver applicants about open positions and the employment screening process.
How Consent Is Obtained
Caregiver applicants submit job applications through agency-branded pages hosted by Cursorlynk. Each application page includes an explicit opt-in consent checkbox with the following disclosure (or equivalent language):
"By submitting this form, I consent to receive automated text messages and calls from [Agency Name] regarding employment opportunities. Message frequency varies. Msg and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. This consent is not a condition of employment."
No caregiver applicant receives an automated SMS message unless they have explicitly checked this consent box and submitted the form. Consent records are retained by Cursorlynk on behalf of the agency.
What Messages Are Sent
Messages sent through Cursorlynk are strictly related to caregiver employment and recruitment, including:
- Acknowledgment of a submitted job application
- Quick screening questions about certification, availability, and transportation
- Follow-up reminders about incomplete screening responses
- Stage-advancement notices (e.g., interview scheduling, credentialing requests)
- Messages initiated directly by an agency coordinator
Message Frequency
Message frequency varies based on the applicant's engagement with the screening process. Applicants typically receive between 2 and 10 messages per application cycle.
Rates
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt-Out
Recipients may opt out of all messages at any time by replying STOP to any message. Upon receiving STOP, Cursorlynk immediately flags the recipient as do-not-contact and no further automated messages are sent. Opt-outs are permanent unless the recipient explicitly re-opts in through a new application.
Help
Recipients may reply HELP to any message to receive contact information for the sending agency and a reminder of opt-out instructions.
No Sharing of Mobile Numbers
We do not sell, rent, trade, or share mobile phone numbers collected through Cursorlynk with third parties for marketing purposes. Mobile numbers are used solely to deliver employment-related SMS messages on behalf of the agency that collected consent.
Compliance
All SMS messaging through Cursorlynk complies with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC carrier registration requirements. Cursorlynk activates live SMS sending only after successful A2P 10DLC campaign registration with The Campaign Registry (TCR).